FAQ for Shipping & Customized Items

How long would shipping take?

Our shipping will usually take around 14 days to 30 days depending on geographical location and the custom process.

How can I put in an order for a customized piece?

Please get in touch with our team for customized orders at mgjmyanmar@gmail.com for efficient and smooth ordering process.

How long does a customized piece take?

We have our in-house goldsmith working closely with us. Each order generally takes around 10-14 days. Sophisticated designs may take more than 14 days.

What to expect for my customized order?

For your customized order, please be noted that we will require a reference photo, if that can be provided, if not, please describe the design in details so that we can sketch for you.

Once the design is confirmed to your liking, we will request an up-front deposit for your order by issuing an invoice. The order will proceeds as required once the payment is completed.

I'm having issues placing an order.

Please get in touch with us at mgjmyanmar@gmail.com

I'd like to return or replace my order.

Please get in touch with us at mgjmyanmar@gmail.com

I'd like to cancel my order.

We do understand that you no longer wish to proceed with your order. Please see our terms and conditions for what and how you can deal with this matter.